understanding — Blog — Aspiration and Advisory

Knowledge and Confidence

Why people who know a lot are always confident, but not vice versa? What are the primary sources of knowledge? How to build a foundation for confidence? The following article answers these and some related questions.

Family And Friends

These two groups of people are the most important people in our life. Lots of people can tell that family is more important than friends, but not all agree. However, this is not that important. The important is why they are so important and how they help us.

CommunicationYevhen ShyshkinSeptember 15, 2021family, friends, acceptance, help, support, presence, share, join, feel, understanding, friendship, maintenanceComment

Experience Diversity In Software Engineering

Nowadays, the modern world is accepting and fully utilizes the advantages of diversity. Gender diversity, race diversity, ideology diversity — all these things can be beneficial for the project. I want to discover and explain the experience diversity in this article.

Junior's Paradoxes In IT

Nowadays, IT is considered a perspective and highly paid production branch. Many people are trying to enter this area to find an interesting and creative job that can satisfy all their needs. These newcomers (juniors) often have a very rough and vague understanding of IT in general and how to work there. Let us check the common problems of these people and what paradoxes they face.

Technical, CommunicationYevhen ShyshkinJanuary 13, 2021junior, paradox, entrance, work, hard, burnout, understanding, chain, business, employee, environment, processComment

Learn, Understand, and Use

There is a common situation when a person has participated in training or finished a course, but he can’t solve any related problem afterward. Why does it happen? Let us check how people learn, understand, and use their knowledge in real life.

BusinessYevhen ShyshkinNovember 25, 2020learning, understanding, usage, knowledge, chain, successComment

Know Your Customer

Every business or software project represents a long process of communication between a customer and an implementer. No one will deny that the implementer has a significant impact on the final result of the projects. However, it is the customer who dictates the requirements, and it is up to the customer to say “yes“ or “no“ in the end. So, it is crucial to know your customer, understand him, and organize work accurately to achieve the best results.

Customer Support: Do It Properly

Every time a customer starts working with new software he needs support from the technical team to explain how new feature works. However, not everybody understands and accepts this approach, and so a customer may be very disappointed. Let us have a look at the common issues in the communication between the technical support team and customer, and see how to deal with them.